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Trustwell Realty Privacy Policy

Title: Privacy Policy
Website: https://trustwellrealty.com
Last updated: 01/08/2026

1. Introduction

Trustwell Realty (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website, trustwellrealty.com (the “Site”), or interact with us regarding buying, selling, or renting real estate.

By using our Site or submitting your information to us, you agree to the terms of this Privacy Policy.

2. Information we collect

We may collect the following types of information:

2.1 Information you provide to us

  • Contact details (e.g., name, email address, phone number)
  • Property preferences (price range, neighborhoods, property type, bedrooms, etc.)
  • Information submitted through our forms, such as:
    • Custom Home Search requests
    • Home Value requests
    • General inquiries or showing requests
  • Any other information you choose to provide in free‑text fields

2.2 Information collected automatically

When you use our Site, we may automatically collect:

  • IP address, browser type, device type, and operating system
  • Pages visited, time spent on pages, and referring URLs
  • Cookies and similar tracking technologies that help us understand how you use the Site

2.3 Information from third parties

We may receive information from:

  • Real estate listing services and MLS data providers
  • Marketing or advertising partners
  • Social media platforms, if you choose to interact with us there

3. How we use your information

We use your information to:

  • Respond to your inquiries and provide real estate services
  • Provide custom home searches and home value estimates based on your preferences and property details
  • Schedule showings, send property suggestions, and communicate about listings
  • Improve and personalize our Site, content, and communications
  • Send you updates, newsletters, or marketing communications (where permitted by law and your preferences)
  • Maintain the security and integrity of our systems
  • Comply with legal obligations and resolve disputes

4. Legal bases for processing (if applicable)

Where required by law (for example, in the EU/UK), we process your personal information based on:

  • Your consent (e.g., when you submit a form requesting contact or marketing)
  • Our legitimate interests (e.g., operating and improving our business and services)
  • Contractual necessity (e.g., when providing requested services)
  • Legal obligations (e.g., record‑keeping, regulatory requirements)

5. How we share your information

We may share your information with:

  • Service providers who help us operate our business (e.g., CRM, email, analytics, hosting)
  • Real estate partners or vendors involved in a transaction or referral, where relevant to your inquiry
  • Professional advisors, such as attorneys or accountants, as needed
  • Authorities or regulators where required by law, legal process, or to protect our rights

We do not sell your personal information to third parties.

6. Cookies and tracking technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze site traffic and usage
  • Improve the performance and functionality of the Site

You can typically control cookies through your browser settings. Note that disabling cookies may affect your experience on the Site.

7. Data retention

We keep your personal information for as long as necessary to:

  • Provide services you’ve requested
  • Comply with legal, accounting, or reporting requirements
  • Maintain business records in line with our legitimate interests and legal obligations

When information is no longer needed, we will delete or anonymize it where commercially reasonable.

8. Your rights and choices

Depending on your location, you may have rights to:

  • Access the personal information we hold about you
  • Correct or update inaccurate information
  • Request deletion of your information
  • Object to or restrict certain types of processing
  • Opt out of marketing communications at any time (e.g., via unsubscribe links in our emails)

To exercise these rights, please contact us using the details below.

9. Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Children’s privacy

Our Site and services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

11. International transfers

If you are located outside the country where our systems are hosted, your information may be transferred to and processed in other countries that may have different data protection laws than your own. We will take appropriate steps to protect your information in line with this Privacy Policy.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates the latest revision. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Policy.

13. Contact us

If you have questions about this Privacy Policy or how we handle your information, please contact:

Trustwell Realty
Website: https://trustwellrealty.com
Email: Clay@TrustwellRealty.com
Phone: 951-590-6965
Postal address:
28039 Scott Rd., Ste. D-149
Murrieta, CA 92563